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About: Communication Skills for Personal and Professional Development: The Seven Challenges Approach

Collection type: Course

Course by: Dennis Rivers

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Name: Communication Skills for Personal and Professional Development: The Seven Challenges Approach
ID: col10415
Language: English (en)
Summary: The Seven Challenges course workbook introduces students to some of the most important processes in interpersonal communication, supported by readings, references and exercises. This is definitely a learn-how-to-do-it course, with the supporting materials arranged to facilitate behavior change and skill acquisition. Processes covered include listening, negotiating the shape of conversations (metacommunication), self-expression, translating complaints into requests, asking questions more open-endedly and creatively, expressing appreciation, and adopting the attitude and practice of continuous learning (embracing each conversation as an opportunity to further develop one's communication skills).
Collection Subtype: Course
Subject: Social Sciences
Keywords: communication, conflict, development, interpersonal, management, negotiation, parenting, personal, professional, resolution, skills
License: Creative Commons Attribution License (CC-BY 2.0)
Authors: Dennis Rivers (dennisrivers@newconversations.net)
Copyright Holders: Dennis Rivers (dennisrivers@newconversations.net)
Maintainers: Dennis Rivers (dennisrivers@newconversations.net)
Version: 1.2 (history)
Created: May 1, 2007 2:31 pm GMT-5
Revised: May 2, 2007 5:46 am GMT-5

Version History

Version: 1.2 May 2, 2007 5:46 am GMT-5 by Dennis Rivers
Changes: 
minor edits
Version: 1.1 May 2, 2007 5:23 am GMT-5 by Dennis Rivers
Changes: 
Created Course

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American Chemical Society (ACS) Style Guide:

Rivers, D. Communication Skills for Personal and Professional Development: The Seven Challenges Approach, Connexions Web site. http://cnx.org/content/col10415/1.2/, May 2, 2007.

American Medical Assocation (AMA) Manual of Style:

Rivers D. Communication Skills for Personal and Professional Development: The Seven Challenges Approach [Connexions Web site]. May 2, 2007. Available at: http://cnx.org/content/col10415/1.2/.

American Psychological Assocation (APA) Publication Manual:

Rivers, D. (2007, May 2). Communication Skills for Personal and Professional Development: The Seven Challenges Approach. Retrieved from the Connexions Web site: http://cnx.org/content/col10415/1.2/

Chicago Manual of Style (Bibliography):

Rivers, Dennis. "Communication Skills for Personal and Professional Development: The Seven Challenges Approach." Connexions. May 2, 2007. http://cnx.org/content/col10415/1.2/.

Chicago Manual of Style (Note):

Dennis Rivers, "Communication Skills for Personal and Professional Development: The Seven Challenges Approach," Connexions, May 2, 2007, http://cnx.org/content/col10415/1.2/.

Chicago Manual of Style (Reference, in Author-Date style):

Rivers, D. 2007. Communication Skills for Personal and Professional Development: The Seven Challenges Approach. Connexions, May 2, 2007. http://cnx.org/content/col10415/1.2/.

Modern Languages Association (MLA) Style Manual:

Rivers, Dennis. Communication Skills for Personal and Professional Development: The Seven Challenges Approach. Connexions. 2 May 2007 <http://cnx.org/content/col10415/1.2/>.