Module Introduction
Through the activities of this module you will learn to balance cautionary tales in business and professional ethics with new stories about those who consistently act in a morally exemplary way. While cautionary tales teach us what to avoid, narratives from the lives of moral exemplars show us how to be good. A study of moral best practices in business and professional ethics shows that moral exemplars exhibit positive and learnable skills. This module, then, looks at moral exemplars in business and the professions, outlines their outstanding accomplishments, and helps you to unpack the strategies they use to overcome obstacles to doing good.
You will begin by identifying outstanding individuals in business and associated practices who have developed moral "best practices." Your task is look at these individuals, retell their stories, identify the skills that help them do good, and build a foundation for a more comprehensive study of virtue in occupational and professional ethics.
Exercise 1: Choose a moral exemplar
- Identify a moral exemplar and provide a narrative description of his or her life story.
- To get this process started, look at the list of moral exemplars provided in this module. The links in the upper left hand corner of this module will help you to explore their accomplishments in detail. Feel free to choose your own exemplar. Make sure you identify someone in the occupational and professional areas such as business and engineering. These areas have more than their share of exemplars, but they tend to escape publicity because their actions avoid publicity generating disasters rather than bring them about.
Moral Exemplars
- 1. William LeMesseur. LeMesseur designed the Citicorp Building in New York. When a student identified a critical design flaw in the building during a routine class exercise, LeMesseur responded, not by shooting the messenger, but by developing an intricate and effective plan for correcting the problem before it issued in drastic real world consequences. Check out LeMesseur's profile at onlineethics and see how he turned a potential disaster into a good deed.
- 2. Fred Cuny, starting in 1969 with Biafra, carried out a series of increasingly effective interventions in international disasters. He brought effective methods to disaster relief such as engineering know-how, political savvy, good business sense, and aggressive advocacy. His timely interventions saved thousands of Kurdish refugees in the aftermath of the Persian Gulf War in 1991. He also helped design and implement an innovative water filtration system in Sarajevo during the Bosnia-Serb conflict in 1993. For more details, consult the biographical sketch at onlineethics.
- 3. Roger Boisjoly worked on a team responsible for developing o-ring seals for fuel tanks used in the Challenger Shuttle. When his team noticed evidence of gas leaks he made an emergency presentation before officials of Morton Thiokol and NASA recommending postponing the launch scheduled for the next day. When decision makers refused to change the launch date, Boisjoly watched in horror the next day as the Challenger exploded seconds into its flight. Find out about the courageous stand Boisjoly took in the aftermath of the Challenger explosion by reading the biographical sketch at onlineethics.
- 4. Muhammad Yunus won the Nobel Prize for Peace in 2006. His effort in setting up "micro-businesses" funded through "micro-lending" has completely changed the paradigm on how to extend business practices to individuals at the bottom of the pyramid. Learn about his strategies for creating micro-businesses and how those strategies have been extended throughout the world, including Latin America, by listening to an interview with him broadcast by the Online News Hour. (See link included in this module.)
- 5. Bill Gates has often been portrayed as a villain, especially during the anti-trust suit against Mircosoft in the mid 1990's. Certainly his aggressive and often ruthless business practices need to be evaluated openly and critically. But recently Gates stopped participating in the day-to-day management of his company, Microsoft, and has set up a charitable foundation to oversee international good works projects. Click on the link included in this module to listen to and read an interview recently conducted with him and his wife, Melinda, on their charitable efforts.
- 6. Jeffrey Skilling, former CEO of Enron, can hardly be called a moral exemplar. Yet when Enron was at its peak, its CEO, Jeffrey Skilling, was considered among the most innovative, creative, and brilliant of contemporary corporate CEOs. View the documentary, The Smartest Guys in the Room, read the book of the same title, and learn about the configuration of character traits that led to Skilling's initial successes and ultimate failure. A link included in this module will lead you to an interview with Skilling conducted on March 28, 2001.
- Inez Austin worked to prevent contamination from nuclear wastes produced by a plutonium production facility. Visit Online Ethics by clicking on the link above to find out more about her heroic stand.
- Rachael Carson's book, The Silent Spring, was one of the key events inaugurating the environmental movement in the United States. For more on the content of her life and her own personal act of courage, visit the biographical profile at Online Ethics. You can click on the Supplimental Link provided above.
Exercise Two: Moral Exemplar Profiles
- What are the positive and negative influences you can identify for your moral exemplar?
- What good deeds did your exemplar carry out?
- What obstacles did your moral exemplar face and how did he or she overcome them?
- What skills, attitudes, beliefs, and emotions helped to orient and motivate your moral exemplar.?
Exercise Three
Prepare a short dramatization of a key moment in the life of your group's moral exemplar.
Textbox: Two different Types of Moral Exemplar
- Studies carried out by Chuck Huff into moral exemplars in computing suggest that moral exemplars can operate as craftspersons or reformers. (Sometimes they can combine both these modes.)
- Craftspersons (1) draw on pre-existing values in computing, (2) focus on users or customers who have needs, (3) take on the role of providers of a service/product, (4) view barriers as inert obstacles or puzzles to be solved, and (5) believe they are effective in their role.
- Reformers (1) attempt to change organizations and their values, (2) take on the role of moral crusaders, (3) view barriers as active opposition, and (4) believe in the necessity of systemic reform
- These descriptions of moral exemplars have been taken from a presentation by Huff at the STS colloquium at the University of Virginia on October 2006. Huff's presentation can be found at the link provided in the upper left hand corner of this module.
Textbox: Characteristics and Skills Exhibited by Moral Exemplars
- Moral exemplars have succeeded in integrating moral and professional attitudes and beliefs into their core identity. Going against these considerations for moral exemplars is tantamount to acting against self.
- Moral exemplars are able to carry out their goals due to surrounding, supportive communities. They do not act alone but within support groups.
- Moral exemplars often do not go through periods of intensive and prolonged deliberation in order to hit upon the correct action. If we want a literary example, we need to replace the tortured deliberations of a Hamlet with the quick and intuitive insight of an Esther Summerson. (Summerson is a character in Charles Dickens' novel, Bleak House. See both William Shakespeare and Charles Dickens for more examples of villains and exemplars.) This confirms Aristotle's view that virtues are dispositions that have been carefully cultivated through moral education into habits that become "second nature" in moral exemplars.
- Huff has identified four skill sets that aid moral exemplars in the expression of their virtues: (1) moral imagination which consists of projecting oneself into the perspective of others, (2) moral creativity or the ability to generate solutions to moral challenges while responding to multiple constraints, (3) reasonableness which consists of gathering relevant evidence, listening to others, giving reasons, changing plans/positions based on reasons, and (4) perseverance or planning moral action and responding to unforeseen circumstances while keeping moral goals intact.
- For more detail on these items consult Huff's presentation found by clicking on the link above.