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  <name xmlns:md="http://cnx.rice.edu/mdml/0.4" xmlns:m="http://www.w3.org/1998/Math/MathML" xmlns:bib="http://bibtexml.sf.net/">Listening: The heart of interpersonal communication</name>
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  <md:abstract xmlns:m="http://www.w3.org/1998/Math/MathML" xmlns:bib="http://bibtexml.sf.net/">This chapter of The Seven Challenges Workbook presents a rationale and a set of exercises for better listening.</md:abstract>
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    <para xmlns:md="http://cnx.rice.edu/mdml/0.4" xmlns:m="http://www.w3.org/1998/Math/MathML" xmlns:bib="http://bibtexml.sf.net/" id="id3301139">Click the link below for the PDF version of the Challenge One chapter of the Seven Challenges Workbook.</para>
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