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An overview of interpersonal communication skills

Module by: Dennis Rivers. E-mail the author

Summary: The Seven Challenges approach is a structured and sytematic way of learning the communication skills a person needs for success at home and at work. Topics covered include listening more responsively, negotiating the theme of a conversation, expressing one's thoughts and feelings more clearly, translating complaints into requests, asking questions more creatively, expressing more appreciation, and adopting the "continuous learning" attitude.

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Click link below for PDF version of Introduction to Seven Challenges communication skills workbook.

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