Summary: CHALLENGE THREE is to slow down and give your listeners more information about what you are experiencing by using a wide range of “I-statements.” You are likely to get more of your listener’s empathy if you express more of what you are seeing and hearing, feeling, interpreting, wanting, and envisioning.
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Click link below for PDF version of Challenge Three chapter of Seven Challenges Workbook:
http://www.newconversations.net/pdf/seven_challenges_chapter3.pdf