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    By: Jan E. OdegardAs a part of collection: "e-Research Community Engagement Findings"

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Understanding of Distributed Systems by IT Services

Module by: Alex Voss. E-mail the author

Summary: Discusses the need for IT service staff to understand distributed systems in order to facilitate the uptake of e-Infrastructure services by researchers.

IT service staff often lack understanding of distributed systems that would be necessary to effectively facilitate the uptake of e-Infrastructure services by researchers.

Example 1

"maybe [there is] a lack of understanding from the technicians that there is actually a requirement and again the idea that you know I could run a piece of analysis that takes three days. If it was on the grid it would take ten minutes [...]. Who can [...] tell a researcher actually you can do it better and I don’t think many University IT departments even would appreciate how we do that. Even dealing with the business computing systems when we write a piece of code it’s difficult to predict how long you think it will take. So if you don’t understand the nature of high performance and what it will give you then it’s difficult for you to promote it or be aware of its benefits.” (information service professional)

Enablers

  • Education and training courses for IT service staff would enable them to better facilitate the uptake of e-Infrastructure services by researchers.

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Definition of a lens

Lenses

A lens is a custom view of the content in the repository. You can think of it as a fancy kind of list that will let you see content through the eyes of organizations and people you trust.

What is in a lens?

Lens makers point to materials (modules and collections), creating a guide that includes their own comments and descriptive tags about the content.

Who can create a lens?

Any individual member, a community, or a respected organization.

What are tags? tag icon

Tags are descriptors added by lens makers to help label content, attaching a vocabulary that is meaningful in the context of the lens.

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