Higher education. According to Allen and Seaman (2010), online enrollments have grown significantly faster than overall higher education enrollments and showed no sign of slowing. During the fall of 2008, over 4.6 million students took at least one online course which represented a 17 percent increase over fall of 2007. These 4.6 million students represented more than one-quarter of all higher education students taking at least one online course. Despite the significant growth in online courses, acceptance of this learning approach has been met with criticisms (Abdullahi, 2011; Allen & Seaman, 2010; Mendenhall, 2011). Acceptance of online teaching by faculty has been comparatively constant since first measured in 2002. However, less than one-third of chief academic officers believed that their faculty accepted the value and legitimacy of online education. Another criticism was the quality of online learning.
Allen and Seaman (2007) reported that comparison of learning outcomes for online to face-to-face had been measured since 2003. Chief academic officers comparing online with face-to-face as same, somewhat superior, or superior increased 11 percent. This increase was in direct contrast with the acceptance of online by faculty over the same time period.
Mendenhall (2011) noted that quality was not just how many people graduate, but more so about what the graduates knew. Quality was also related to the time commitment, the costs of delivery and the effective use of technology in the delivery of the course. In an online environment that effectively used technology, faculty roles changed from delivering the content to mentoring students. Moreover, the use of technology for assessment helped determine what students knew and were able to do rather if they had regularly attended class. In this scenario, individualized learning became the model and the outcome was improved learning.
Online learners. Higher education professionals at Noel-Levitz, Inc. (2008) reported in the National Online Learners Priorities Report that students continued to seek online learning options as a flexible way to meet program requirements while balancing work and home commitments. To meet this demand, serving these students became a priority for colleges and universities. According to Granger and Benke (1998), the majority of distance learners were adults beyond the traditional age of undergraduate students. They returned to education for a particular reason: to qualify for promotion, to prepare for a new job, because their employer expects it, or as a personal goal. These learners were goal oriented, (obtaining their degree or certificate), task-oriented, had busy lives already, and their education competed with jobs, childcare, household responsibilities, etc. Granger and Benke (1998) reported that the distance learners brought specific skills, such as critical reading and thinking, and prior knowledge to the educational experience. The researchers also identified the learners as actively engaged and self-motivated. Noel-Levitz, Inc. (2008) identified additional factors that influence learners’ decisions to enroll in online programs. These factors included: convenience, work schedule, reputation of institution, cost and future employment opportunities. When summarizing the findings from the National Survey of Student Engagement (Wasley, 2006), found that online distance education students who engaged in academically rigorous and relevant activities reported that they had positive educational experiences while interacting with both instructors and classmates.
Online learning in K-12. Since its original 2007 study of online learning in K-12, Picciano & Seaman (2009) reported a 47% increase in the number of K-12 students enrolled in online courses. After replicating their 2007 study, Sloan Consortium (2009) noted support for the prediction that online enrollment in K-12 could reach close to 6 million students by 2016. According to Christensen (2008), delivery of online instruction could be the catalyst necessary for essential educational transformation.
According to Watson, Murin, Vashaw, Gemin and Rapp (2011), online teaching required a different skill set that must be identified and developed. During the initial stage of online learning, professional development was provided by the school due to a lack of other opportunities. However, that trend was beginning to change and professional development options were available for beginning, intermediate, and advanced online teachers. A small number of university teacher preparation programs were beginning to develop certificate programs in online teaching and other continuing education options that addressed instructional design, use of technology in online teaching and learning, building online communities, and promoting synchronous and asynchronous interaction. In addition, an internship or practicum was offered to support course work. However, these programs were the exception, and most teacher preparation programs did not focus on online learning.
DePietro, Ferdig, Black, and Preston (2008) acknowledged that there was not a lot of information about best practices for teaching in K-12 online settings. The principles that were identified were similar to face-to-face instruction. Several organizations published documents for teaching online courses. Although these documents addressed course design, they failed to address the skill set required to teach online. The skills needed for providing students with quality online learning experiences included coordination with pedagogy, technology and content expertise (Kurtz, Beaudoin, & Sagee, 2004; Olson & Wisher, 2002; Russell, 2004; Savery, 2005). The skills necessary to successfully teach online often were beyond those required in a traditional classroom.
Many online program professional development requirements focused on helping teachers understand how to motivate individual learners, enhance student interaction and understanding without visual cues, tailor instruction to particular learning styles, and develop or modify interactive lessons to meet student needs. Dawley, Rice, and Hicks (2010) reported that the United States was falling behind other countries in providing preservice training for online teaching. DePietro et al. (2008) suggested that with valid and reliable feedback regarding best practices, a framework for an online education certification was needed to promote a consistent model for exemplary instruction in K-12 online teaching and learning.