Confucian humane and benevolent leadership has its deep root in the Confucian virtue, rén (benevolence), which is a perfect virtue encompassing all other virtues (e.g., lǐ, zhì, xìn, zhōng, shù, and xiào). Confucianism regards rén as the highest moral principle or the virtue of virtues (Bell & Chaibong, 2003). When Chi Kang asked how a ruler should practice rén and help people to attain rén, Confucius (trans, 1971) said, “Let him [her] preside over them with gravity; then they will reverence him [her]. Let him [her] be filial and kind to all; then they will be faithful to him [her]. Let him [her] advance the good and teach the incompetent; then they will eagerly seek to be virtuous” (p. 152). In Confucianism, the ultimate goal of human life is to cultivate oneself to be a fully human being to become a jūn zǐ (i.e., a superior man or woman) (Rosemont, 2008). A jūn zǐ is a person of rén who loves and cares for his [her] people, understands their needs as human beings, lives and acts according to righteousness, and observes appropriate rites and rituals. If the ruler lacks benevolence and acts inhumanely towards his subjects, he runs the risk of losing the Mandate of Heaven, the right to rule (Bass & Steidlmeier, 1998).
Humane and benevolent elements have long been found to exist and currently prevail in Confucian East Asian organizations (Dore, 1973; Farh & Cheng, 2000; Redding, 1990; Wang & Cheng, 2010; Westwood & Chan, 1992). As early as the 1970s, Dore (1973), in British Factory, Japanese Factory, suggested that Confucianism may have brought a more humane element to labor-management relations in Japan’s industrial development than was observed in the West. He stated,
- …those in positions of authority have been rather less disposed than their Western counterparts to see their subordinates as donkeys responsive to sticks and carrots and more disposed to see them as human beings responsive to moral agent (pp. 401-402).
Benevolence is identified as one of the common elements in paternalistic leadership that fit in Chinese management and organizations based on the study of business organizations in the People’s Republic of China, Taiwan, and Hong Kong (Farh & Cheng, 2000; Pun, Chin, & Lau, 2000; Redding, 1990; Silin, 1976; Westwood & Chan, 1992). According to Farh and Cheng (2000), authority is combined with “fatherly benevolence and moral integrity” (p. 84) in paternalistic leadership. On one hand, a leader takes the responsibility of protecting and caring the followers; on the other hand, the subordinates have the obligation of paying respect, loyalty, and commitment towards the leaders.
Recently researchers have shown that humane and benevolent elements permeate the actions of Confucian leaders and their leadership (Farh & Cheng, 2000; Redding, 1990; Wang & Cheng, 2010). For example, Cheung and Chan (2005) examined the relationships of Chinese philosophies with managerial practices based on dialogues with five eminent corporate executive officers (CEOs) in Hong Kong. They found that these CEOs conducted benevolent leadership, which has been manifested in terms of sympathy, friendliness, forgiveness, trust, need fulfillment, and paternalism. In addition, Farh, Liang, Chou, and Cheng (2008) reported that benevolent leadership behaviors can be demonstrated both within and beyond professional relationships, such as providing mentoring, giving support in subordinates’ professional development, face-saving in public, treating subordinates as family members, assisting subordinates in their personal crisis, and even showing concerns over subordinates’ personal issues.
Confucius believed that humane governance can be established, social harmony thus being achieved through implementation of rén, observance of lǐ, and people’s natural morality, rather than by using force and coercion (Richard, 2007). Confucius (trans, 1971) noted,
- If the people be led by laws, and uniformity sought to be given them by punishments, they will try to avoid the punishment, but have no sense of shame. If they be led by virtue, and uniformity sought to be given them by the rules of propriety, they will have the sense of shame, and moreover will become good. (p. 146)
The governance through people’s natural morality was similarly stated by Sergiovanni and Starratt (2002), “moral authority [or leadership] is derived from the obligations and duties that [followers] feel as a result of their connection to widely shared community values, ideas, and ideals” (p.35). When moral authority is in place, leaders will rely less on external controls because these norms and values substitute direct supervision as followers feel duties and obligations by becoming self-managing.
The CEO of Haier Group, Zhang Ruimin, exemplified Confucian virtues of rén (benevolence),yì (righteousness), lǐ (rules of propriety), zhì (wisdom), and xìn (honesty and trustworthiness). Zhang’s leadership philosophy is employee-centric and people-oriented. At the beginning of his leadership, he guaranteed the payment of salaries to workers, but demanded the rules and regulations be obeyed. Far from being intimidated by the disciplines, employees obtained a sense of security and thus had faith in him. When employees’ natural morality was aroused, their morale was greatly boosted. In a word, he believes that employees should be provided with sufficient room “to create value and to achieve self-realization” (Zhang, 2007, p.144).